Join us for an insightful half-day workshop where we delve into the capabilities of Copilot Studio, your new ally in enhancing user experience within Microsoft Teams. In this session, titled "Enhance your user experience with Copilot Studio (Service Desk Bot in Teams)," we will explore how this innovative service desk bot can transform your team's efficiency and satisfaction. Discover the seamless integration of Copilot Studio with Teams, enabling real-time assistance and automated solutions to common service desk inquiries. Learn how to customize the bot to fit your organization's unique needs, ensuring a personalized and engaging user interface. Witness firsthand the power of AI-driven interactions that not only respond to user queries but anticipate needs, streamline workflows, and facilitate a more intuitive service desk environment. By the end of this session, you'll have a clear understanding of how Copilot Studio can elevate your service desk operations and provide a superior user experience.

A hands‑on workshop for IT and security pros looking to integrate AI and Copilot securely. Learn Data Security Posture Management (DSPM) essentials, U.S./Canadian regulations (CCPA, CPRA, PIPEDA), and global standards like GDPR. Through live demos and labs, practice scanning, classifying, and monitoring sensitive data, building a rock‑solid compliance foundation before AI rollout.