COO
United Kingdom
COO | MVP | Dynamics 365 expert since Microsoft CRM v1.2 (2003) | 20+ years in delivery & executive management roles
Vlad Sarov is a seasoned business and technical executive in the Dynamics 365 space, with close to two decades of experience. He has led organizations that have achieved Partner of the Year status, obtained ISO9001 quality certification, and earned Gold membership status. Vlad is also a Microsoft Most Valuable Professional (MVP). He regularly posts educational material on his multilingual Sarov.Plus YouTube channel, which is tailored for Eastern Europe Dynamics communities. Throughout Vlad's career, he has worked on numerous projects for both small-to-medium-sized businesses and large corporations, including Shell, Citizen Advice Bureau, Transwestern, and the Civil Aviation Authority. With a broad industry knowledge spanning various sectors, such as real estate, pharmaceuticals, energy, finance, education, legal, aviation, construction, and IT services, Vlad is a passionate and knowledgeable Dynamics professional, always eager to share his experience and insights with others. He is excited to be a valuable contributor to your conference and looks forward to sharing his knowledge and expertise with the attendees.
Whether you have been using Dynamics 365 for a long time or started more recently, you may feel that you are not using enough of the OOB features. Maybe much of what you are using is bespoke capabilities you have created. Is it even possible to move down to Power Platform and those lower-cost licenses? We'll discuss the possibilities and practicalities in this interactive session.
Read moreMore organisations are bringing Power Platform in-house and asking internal teams to support it. This session is for people building an in-house Power Platform citizen developer team, and for practice leads stepping into the role, in a Dynamics 365 CE environment. We’ll focus on what matters in the first 6 to 12 months: - Taking ownership of solutions you didn’t build - Stabilising delivery team before scaling demand - Creating early wins without weakening governance - Setting up a practice that can grow without friction The session draws on 20 years of leading delivery teams and scaling practices from 2 person to 40. By the end, you’ll be clear on where to start, what to prioritise, and how to keep delivery sustainable as demand grows.
Read moreMost Dynamics and Power Platform projects don’t fail in spectacular ways. They fail quietly. Six months later. After go-live. When everyone agrees the system is “fine”… and then slowly stops using it. Rather than focusing on obvious risks (budget overruns, missed deadlines), we’ll explore the failures that: - Appear after go-live - Are often caused by “best practices” - Hide behind good intentions, AI hype, or governance checklists This session is delivered by two long-time delivery leaders and MVPs. They’ve spent years not just building systems, but living with the consequences after go-live. Between them, they have led and reviewed dozens of enterprise Dynamics and Power Platform and AI programmes. Some succeeded. Some stalled. Some quietly failed after launch. What you will gain: - A mental checklist to stress-test projects before they fail quietly - Language to challenge risky decisions without sounding negative - Clear, actionable ways to course-correct delivery, adoption, and governance Expect a session that is candid, uncomfortable at times, and grounded in real delivery scars.
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