Zoe Wilson
Kyndryl
Global Digital Workplace Services Consult Leader
United Kingdom

Microsoft MVP, RD & Vice-President @ Kyndryl

Zoe leads the Digital Workplace Services Consult practice globally for Kyndryl, covering all Microsoft AI Business Solutions technology, ServiceNow, and other ecosystem partners, driving technology-based innovation and owning the future of work vision for clients. In this role, Zoe works with colleagues from across the Kyndryl organisation to drive innovation, centered around business problems, leveraging the full range of modern work technologies including agentic capabilities, to help organisations reinvent work. Driving individual productivity gains, deploying solutions that allow people to self-serve their employee needs, and then transforming work with process reinvention, to deliver value across all facets of the connected employee experience. Innovation and technology evangelism are both core to the success of this role, as well as a passion for delighting and exciting customers with the art of the possible. In this role, Zoe works closely with partners like Microsoft and ServiceNow on technology innovations, and alongside this contributes to many events across the Microsoft tech community through speaking, volunteering as part of various event teams, and is the co-organiser of the Scottish Summit conference. Zoe brings together a customer-focused solution background with several years of technology leadership experience and almost 20 years experience working with collaborative tools such as SharePoint and other Microsoft technologies. She is passionate about solving business problems in an innovative and exciting way, and although her primary tech focus has been SharePoint, Teams and Microsoft 365, she now has the pleasure of working across a much broader range of technologies. Zoe is the co-host of the popular Copilot Connection podcast and the monthly Copilot Fireside Chat series, and one of the founding members of the New Speaker Workshop, an initiative that focuses on developing the next generation of community leaders.

Zoe + Wilson

Meet Zoe next at

North American Cloud and Collaboration Summit
07/09/2025
Presenting in Teams Masterclass
microsoft-teams
powerpoint-live
presenting-skills

Does the phrase "next slide please" send shivers down your spine? Do your meetings often start with a few minutes of trying to share your presentation? When you share your slides, do you struggle to see raised hands or engage with the chat? If so, then this session is for you! Over the last few years, Microsoft have released tonnes of great meetings features which can really help you up your game when presenting in Teams calls and meetings. In this session, I'll walk you through all the different ways that you can present, we'll go through the pros, cons and gotchas for each, and I'll show you what both the presenter experience and the attendee experience look like. Once you leave this session, you'll have all the knowledge and skills you need to be a superstar at presenting in Teams. What we'll cover: Basics of presenting in Teams Presenting using PowerPoint Live in Teams Dynamic presenter views Using Copilot in Teams to power your meetings Additional tips and tricks for Teams and PowerPoint

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Building Your Copilot Muscle: Practical Examples
microsoft-365
copilot
prompting

In no time at all, Copilot has completely transformed the art of the possible for how we all work, bringing the leap forward in AI capabilities right into the everyday apps and services that we all use daily to get our work done. However, just turning these on is not enough. People need guidance and support to understand the potential, they need to build their Copilot muscle, developing new habits and practices that include these new features and capabilities, and then take these capabilities into all their apps, not just those in the Microsoft space. Alongside that, tenant admins and champions need to be able to manage and measure the usage of Copilot, so they can help understand how to get the most value out of the tools, regardless of where they are using it. Microsoft Copilot’s power is surfaced to users in many different ways and this session will cover a range that relates to the Copilots in Microsoft 365, Bing, Power Platform, Viva and more, helping you to learn what to use when. Through live demos and overviews, our presenter will share the reality of these services, along with their experiences from customers, including small organisations right the way through to large enterprises. Whether you work in a large enterprise or work with SMBs, this session will give you the information you need to drive value from Copilot in your organisation. By attending this session, you will: • Understand the different apps and services where you can interact with Copilot and why you would use them, including the licensing required. • See practical examples of how to prompt across different Copilot services, and why context matters. • Learn how you and your organisation can build your Copilot muscle effectively, wherever you are in the journey.

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Copilot Strategy & Business Value
microsoft-365
copilot
business-applications
business-value
ai-strategy

Microsoft has announced many Copilots across their entire range of products, which provide generative AI capabilities embedded in our every day tools and systems. Copilot is already starting to revolutionise how people work - how they write code, manage security, build apps and even how they work day-to-day in their office apps. Yet for enterprise organisations embarking on this Copilot and AI journey, there are many questions about the strategy for deploying and adopting Copilots, and due to the premium price tag, a significant focus on driving business value and realising return on investment. In this session, I will share: - an overview of learnings and observations gained through almost 2 years of deploying Copilot for enterprise organisations - the role that Copilot plays within a broader AI strategy - the foundations that successful organisations have in place - the importance of a robust change enablement and adoption strategy - the roadmap from personal productivity to business value - the role of role-based Copilots and extensibility in unlocking business value

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The Human Impact of Copilot
microsoft-365
power-platform
copilot
github-copilot

Microsoft has announced many Copilots across their entire range of products, which provide generative AI capabilities embedded in our every day tools and systems. Copilot is already starting to revolutionise how people work - how they write code, manage security, build apps and even how they work day-to-day in their office apps. Early research is showing that Copilot has unintended benefits that level the playing field, closing the digital skills gaps and making it easier for those who are neurodiverse to work more effectively. In this session, I will share: - why levelling the playing field is so important from a diversity and inclusion perspective - an overview of the benefits of Copilot - real life examples of how M365 Copilot is levelling the playing field for those who are neurodiverse - practical demos of these use-cases in action - my views on what the future may hold for Copilot from an inclusion and accessibility perspective

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Zoe can deliver sessions in
English

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